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Terms and Conditions

Please read these terms of use carefully before using the Aesthetidocs website, mobile app, or online appointment booking platform (the site) – your use of the site is subject to these terms.

The site is operated by Aesthetidocs Limited (Aesthetidocs, we, our or us) of Lockview House, 49 Lockview Road, Belfast, Northern Ireland, BT9 5FJ.

By using our site, you confirm that you accept these terms and that you agree to comply with them. If you do not agree to them, you must not use our site.

Our site is a service operated by us to facilitate the arranging and managing of bookings with aesthetic treatment clinics. These terms only apply to the booking management process. You may be subject to additional terms and conditions with your treating clinic or practitioner which govern your relationship with them and any services they provide to you.

When you use our site, you will be providing us with personal data about you. You can see how we use personal data by going to our privacy policy www.aesthetidocs.com/privacy

Authorization to use the site

Subject to your compliance with these terms, you may access or use the site solely for the purpose of arranging, managing, and paying for bookings with clinics or practitioners offering aesthetic treatment services.

You must not access or use the site except as permitted by these terms. In particular, you must not and must not permit any other person to:

  • Pretend that you are, or that you represent, someone else, or impersonate any other individual or entity when using the site.
  • Resell, assign, transfer, distribute or provide others with access to the site or any of our materials.
  • Copy, modify, frame, repost, publicly perform or display, sell, reproduce, distribute, or create derivative works of the site.
  • Use the site to transmit, publish or communicate material that is defamatory, offensive, abusive, indecent, menacing or unwanted.
  • Use the site in any way that damages, interferes with or interrupts the availability of the site.
  • Introduce malicious programs into our hardware and software or our hardware, software and services which are integrated and operate together, including our networks, including viruses, worms, trojan horses and e-mail bombs.
  • Reveal your account password to others or allow others to use your account.
  • Use the site to carry out security breaches or disruptions of a network. Security breaches include accessing data where you are not the intended recipient or logging into a server or account that you are not expressly authorised to access or corrupting any data (including network sniffing/monitoring, pinged floods, packet spoofing, denial of service and forged routing information for malicious purposes).
  • Use any program/script/command, or send messages of any kind, with the intent to interfere with, or disable, any person’s use of the site.
  • Send any unsolicited messages through or to users of the site or to send any form of harassment via email, or any other form of messaging, whether through language, frequency, or size of messages or use the site in breach of any person’s privacy (such as by way of identity theft or “phishing”).

Any non-compliance by you with these terms shall give us the right to suspend provision of the site to you and access to your account, and to terminate our relationship with you without liability.

Reservation of rights

Aesthetidocs and its licensors each own and retain their respective rights in and to all logos, company names, marks, trademarks, copyrights, trade secrets, know-how, patents and patent applications that are used or embodied in or otherwise related to the site. Aesthetidocs grants no rights or licenses (implied, by estoppel, or otherwise) whatsoever to you under these terms.

Information provided to us

You are solely responsible for all data, information and other content, that you upload, post, or otherwise provide or store in connection with or relating to the site.

By providing us any information through the site, you grant Aesthetidocs a worldwide, non- exclusive, perpetual, irrevocable, royalty-free, fully paid, sublicensable and transferable license to use, modify, reproduce, distribute, display, publish and perform that information in connection with the site. Aesthetidocs may remove or disable any information provided by you at any time for any reason, or for no reason at all.

You agree that we may share any information provided by you with the treating clinic or practitioner with whom you are seeking to make or have made an appointment.

Your commitments

You represent and warrant to Aesthetidocs that your activity on the site does not and will not violate, infringe, or misappropriate any third party’s copyright, trademark, right of privacy or publicity, or other personal or proprietary right.

You represent and warrant that all information you provide to us through the site is complete, accurate and not misleading. You must ensure that you promptly provide us with any updates or changes to any information previously provided to us.

Disclaimer

THE SITE AND ITS CONTENT ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS WITH ALL ERRORS AND DEFECTS AND WITHOUT ANY WARRANTIES OF ANY KIND, AND AESTHETIDOCS EXPRESSLY DISCLAIMS ALL REPRESENTATIONS AND WARRANTIES, INCLUDING ANY IMPLIED WARRANTIES OF ACCURACY, COMPLETENESS, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR NON-INFRINGEMENT, AND ANY REPRESENTATIONS OR WARRANTIES ARISING FROM COURSE OF DEALING, COURSE OF PERFORMANCE OR USAGE OF TRADE. YOU ACKNOWLEDGE THAT AESTHETIDOCS DOES NOT WARRANT THAT YOUR ACCESS OR USE OR BOTH OF THE SITE AND ITS CONTENT WILL BE UNINTERRUPTED, TIMELY, SECURE, ERROR-FREE OR VIRUS-FREE, AND AESTHETIDOCS DOES NOT MAKE ANY WARRANTY AS TO THE RESULTS THAT MAY BE OBTAINED FROM USE OF THE SITE AND ITS CONTENT. NO INFORMATION, ADVICE OR SERVICES OBTAINED BY YOU FROM AESTHETIDOCS OR THROUGH THE SITE WILL CREATE ANY WARRANTY NOT EXPRESSLY STATED IN THESE T&Cs AND YOU SHOULD NOT RELY ON THE SITE AND THE GENERAL CONTENT ALONE AS THE BASIS FOR ANY DECISIONS.

NOTHING ON THIS SITE CONSTITUTES MEDICAL ADVICE, AND YOU SHOULD ALWAYS SEEK ADVICE FROM A QUALIFIED MEDICAL PRACTITIONER AS APPROPRIATE.

Liability

AESTHETIDOCS WILL NOT BE LIABLE TO YOU FOR ANY INCIDENTAL, CONSEQUENTIAL, INDIRECT, SPECIAL, PUNITIVE OR EXEMPLARY DAMAGES (INCLUDING DAMAGES FOR LOSS OF BUSINESS, LOSS OF PROFITS OR THE LIKE) ARISING OUT OF OR RELATING TO THIS SITE, INCLUDING WITHOUT LIMITATION, YOUR USE OR INABILITY TO USE THE SITE, SITE, MATCHING SERVICES, CONTENT, PROPRIETARY INFORMATION, OR ANY INTERRUPTION OR DISRUPTION OF SUCH USE, EVEN IF AESTHETIDOCS HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES AND REGARDLESS OF THE CAUSE OF ACTION (WHETHER IN CONTRACT, TORT, BREACH OF WARRANTY OR OTHERWISE). THE AGGREGATE LIABILITY OF AESTHETIDOCS WITH REGARD TO THESE TERMS WILL IN NO EVENT EXCEED £50.

Updates to the terms

Aesthetidocs reserves the right to do any of the following, at any time, without notice: (1) to modify, suspend or terminate operation of or access to the site, or any portion of the site, for any reason; (2) to modify or change the site, or any portion of the site, for any reason; and (3) to interrupt the operation of the site, or any portion of the site, as necessary to perform routine or non-routine maintenance, error correction, or other changes.

Aesthetidocs reserves the right, at its sole discretion, to change or modify portions of these terms at any time. Your continued use of the site after the date any such changes become effective constitutes your acceptance of the new or revised terms.

Jurisdiction

These terms shall be governed by and interpreted according to the law of Northern Ireland and all disputes arising under these terms (including non-contractual disputes or claims) shall be subject to the exclusive jurisdiction of the Northern Irish courts.

Terms & Conditions


Studio Skinificent is a trading name of Brick & Beauty Holdings Ltd

Registered office: 71–75 Shelton Street, Covent Garden, London WC2H 9JQ

Email: admin@skinificent.co.uk

Last updated: 6 August 2025


1. BOOKINGS & PAYMENTS

  • All treatments are strictly by appointment only.
  • Full payment is required at the time of booking unless otherwise stated.
  • Your appointment is not confirmed until payment is received.


2. CANCELLATION, NO-SHOW & LATENESS POLICY

  • We require at least 24 hours’ notice for cancellations or rescheduling.
  • Cancellations made within 24 hours of your appointment will incur a 50% cancellation fee. Payments are non-refundable, but 50% of the value may be carried over if rescheduled.
  • Clients who fail to attend their appointment without any prior notice ("no-shows") will automatically incur a 50% cancellation fee. Missed appointments cause lost time that could have been offered to other clients.
  • Clients are allowed a 10-minute grace period for lateness.
  • If you arrive more than 10 minutes late, your session may be:
  • Cancelled (incurs 50% cancellation fee)
  • Rescheduled (based on availability)
  • Shortened (if time permits)
  • If you choose to wait, and we have availability later the same day, we will try to accommodate you. However, this is not guaranteed and will depend on our schedule.
  • In the case of genuine emergencies, please contact us as soon as possible. Fee waivers are at our discretion.


3. REFUNDS

  • We do not offer refunds on services already provided.
  • Refunds for prepaid treatments will only be considered under exceptional circumstances and at management discretion.
  • Retail products can only be returned if unopened, unused, and within 7 days of purchase.


4. SUITABILITY FOR TREATMENT & RESULTS DISCLAIMER

  • All treatments at Studio Skinificent require a professional consultation to assess suitability. We consider your medical history, current skin condition, lifestyle factors, and skincare routine before recommending or proceeding with treatment.
  • Results are not guaranteed. They vary significantly between individuals based on a range of factors including (but not limited to):
  • Skin type and tone
  • Severity of the condition being treated
  • Hormonal fluctuations
  • Diet and lifestyle choices
  • Use of prescribed medications
  • Level of at-home compliance
  • Frequency and consistency of treatments
  • Pre-existing skin damage or sensitivities
  • By proceeding with any treatment, you confirm that you understand and accept that outcomes cannot be predicted or guaranteed, and that multiple sessions and long-term maintenance may be required.
  • You also acknowledge that your results may differ from before/after images shown on our platforms, which are provided for illustrative purposes only.
  • We will always aim to set realistic expectations and guide you based on best practice and clinical experience. However, you agree that you are undertaking treatment at your own discretion and risk, and that Studio Skinificent and its practitioners cannot be held liable for variations in results.


5. MEDICAL CONDITIONS & DISCLOSURE

  • You are required to disclose all relevant medical history during your consultation, including:
  • Any known skin conditions or infections
  • Allergies (including skincare, medications, food)
  • Medications (prescribed, over-the-counter, and herbal supplements)
  • Recent or current illnesses
  • Pregnancy, breastfeeding, or recent childbirth
  • Recent surgery or medical procedures
  • Any diagnosed or suspected hormonal imbalance
  • Use of topical actives such as retinoids, steroids, or hydroquinone
  • This information is crucial for ensuring safe, appropriate, and effective treatment planning. It is your responsibility to ensure the information you provide is complete and accurate.
  • Failure to disclose relevant information may result in:
  • Cancellation of treatment
  • Increased risk of adverse reactions
  • Unsatisfactory results
  • Voiding of our duty of care and insurance coverage
  • By proceeding with your treatment, you accept full responsibility for the information provided and acknowledge that Studio Skinificent and its practitioners will not be held liable for any complications resulting from withheld or inaccurate medical disclosure.


6. PATCH TESTING

  • Certain treatments require a patch test at least 24–48 hours prior.
  • It is your responsibility to attend this. Without it, your appointment may be rescheduled or cancelled.


7. CHILDREN & GUESTS

  • For health, safety, and insurance reasons, children under 16 are not allowed in the treatment room.
  • Please avoid bringing guests unless agreed in advance.


8. PRIVACY & DATA

  • We handle your personal and medical information in line with UK GDPR.
  • Your treatment records are stored securely for 10 years.
  • See our full Privacy Policy for more details.


9. PHOTOGRAPHY, IMAGE USAGE & MARKETING

  • As part of your treatment journey, before and after photographs may be taken to document clinical progress and maintain accurate treatment records. These images are considered part of your medical notes.
  • We may request your permission to use photos or videos for marketing or educational purposes, such as:
  • Social media posts
  • Website content
  • Printed promotional materials
  • Practitioner training or case study development
  • We will never share your images without your explicit written consent, which may be recorded via digital or physical consent forms.
  • You have the right to:
  • Decline image use for marketing without affecting your treatment
  • Specify if your face should be blurred or cropped
  • Withdraw consent in writing at any time (although we may not be able to remove previously published content)
  • By consenting to image use, you grant Studio Skinificent the right to edit and publish those images for lawful marketing purposes, with no obligation for payment.
  • All imagery is handled respectfully and professionally to protect your dignity, privacy, and trust.


10. OUR RIGHTS

  • Prices, services, and policies may change at any time.
  • Promotions and discounts are subject to availability and may be withdrawn.
  • We reserve the right to refuse service to anyone behaving inappropriately or disrespectfully.


By booking and attending an appointment at Studio Skinificent, you confirm that you have read, understood, and agreed to these terms and conditions.